Genentech Access Solutions
1 DNA Way, Mail Stop #210
South San Francisco, CA 94080-4990
Phone: (866) 4 ACCESS / (866) 422-2377, 6am-5pm PST, Monday through Friday.
Main website: www.genentech-access.com
General inquiries, comments and feedback including technical issues involving the Access Solutions websites can be emailed to
email@example.com. Due to security concerns, we are unable to download or read email attachments. We will not accept email communication involving patient information.